Privacy Policy

Monogam App · Last updated: 10 August 2026

1. General Information

This Privacy Policy explains how the personal data of users of the Monogam mobile application on iOS and Android platforms is collected, processed, stored, and protected. By using the application, you are deemed to have accepted this policy. Taha Dülgar is responsible, in the capacity of data controller, for the processing of all personal data within the scope of this policy. Once the incorporation process is completed, this section will be updated with the relevant legal entity information. Under the GDPR, the data controller of all personal data collected and processed through our application is likewise the same natural/legal person. We recommend that you read this policy together with our Terms of Use and KVKK Disclosure Notice. Material changes to the policy will be communicated to you via in-app notification or email. Monogam is intended solely for users aged 18 and over.

2. Data We Collect

2.1 Mandatory Identity and Account Information

The following information is required to create an account:

First and last name
Email address
Date of birth (for age verification purposes; once entered, the date of birth cannot be changed)
Gender and gender expression (pronouns)
Preference regarding which genders you wish to see in the application
At least one profile photo (optionally up to 5 photos may be uploaded; this maximum limit may be changed unilaterally by Monogam from time to time) Retention period: Stored for as long as the account remains active. Permanently deleted within 30 days after the account is deleted.

2.2 Optional Profile Information

The following information is entirely optional and may be collected to enrich your profile:

About / Bio (free text)
Desired relationship type
Hometown
Current location
Occupation and company
School attended and graduation year
Frequency of sports and activities practiced
Music styles listened to
Alcohol and smoking habits
Height
Zodiac sign
Belief
Political views
Whether you have children and whether you want children in the future
Pet ownership
Languages known Information relating to belief, political views, sexual orientation, and health habits constitutes special categories of personal data under Law No. 6698 on the Protection of Personal Data (KVKK). Processing of such data is carried out solely on the basis of your explicit consent. Retention period: Stored for as long as the account remains active. Permanently deleted within 30 days after the account is deleted.

2.3 User-Provided Content and Interaction Responses

The application may collect response data through two different methods in order to personalize the matching experience: Profile Prompts: Optional questions you may answer when creating your profile. Examples:

Favorite movie or series
First date preference
Favorite food or cuisine
Travel preferences
Life motto or an interesting fact
Other personalization questions of a similar nature Chat Questions: On the messaging screen with a matched user, a random question may be opened via the ‘Get a Question’ button. Answering is optional for both users. These questions may concern lifestyle, personal preferences, dating, and general topics. Your responses are shared only with the user you have matched with. All of these responses are used solely for profile enrichment, the matching algorithm, and facilitating communication between matches; they are not shared with third parties. Retention period: Stored for as long as the account remains active. Permanently deleted within 30 days after the account is deleted.

2.4 Location Data

We process your approximate location information in order to enable matching with nearby users. Precise location information is never shared with other users. You may revoke location permission at any time from your device settings. Retention period: Stored for as long as the account remains active. Permanently deleted within 30 days after the account is deleted.

2.5 In-App Interaction and Communication Data

Monogam may review and record in-app interactions and communications only under the following limited conditions in order to maintain a safe and healthy community environment:

User complaint: Review of content or an account reported by a user through in-app tools.
Content moderation: Detection and prevention of harassment, hate speech, spam, phishing, or inappropriate content.
Legal obligation: Sharing of relevant data pursuant to a written request from competent authorities or a court order. This review authority is limited to the purpose of protecting users’ safety and the integrity of the application. Retention period: Stored for the duration of an active complaint or investigation. After the investigation is closed, retained for 1 year; in the case of serious violations referred to judicial authorities, retained for the applicable legal statute of limitations period.

2.6 Payment Information

In-app purchases and subscription transactions are carried out through the Apple App Store and Google Play Store infrastructure. Payment transactions are managed via RevenueCat. Your credit card or bank account information is not stored by Monogam. Retention period: Payment records are retained for 10 years pursuant to Turkish tax legislation.

2.7 Technical Data

Device type and operating system
Application usage statistics (via Firebase Analytics)
Technical logs relating to SMS and email verification processes (via AWS SNS/SES and Firebase Authentication)
Error reports and performance data
IP address (for security purposes) Retention period: Security logs are retained for 12 months; analytics data are retained for 1 year after anonymization.

3. How We Use Your Data

To provide matching and recommendation services
To create and manage your account
To perform identity verification via SMS and email
To process subscription and payment transactions
To enforce community guidelines and ensure safety
To prevent harassment, fraud, and abuse
To measure and improve application performance
To fulfill our legal obligations

4. Where Your Data Is Stored

4.1 Primary Server Infrastructure — AWS Frankfurt

Your data is stored on servers located in Germany (eu-central-1 / Frankfurt region) on Amazon Web Services (AWS) infrastructure. AWS meets the security standards under the European Union General Data Protection Regulation (GDPR). Cross-border data transfers are carried out within the framework of the Explicit Consent you have provided under Article 9 of Law No. 6698 on the Protection of Personal Data (KVKK). AWS is also used for SMS verification (Amazon SNS) and email verification (Amazon SES) services. Verification codes and related technical logs processed within the scope of these services are used solely for identity authentication purposes and are deleted within a short period.

4.2 Firebase — Google LLC

Firebase is used in our application for multiple purposes:

Firebase Analytics: Application usage statistics and performance measurement
Firebase Authentication: SMS OTP and email verification processes Data processed under Firebase may be processed in the United States. These transfers are carried out within the scope of the Explicit Consent you have provided. The phone number and email address processed for SMS and email verification purposes are limited solely to the identity authentication process; they are not used for marketing or analytics purposes.

4.3 RevenueCat — Subscription Management

Data relating to subscription and purchase transactions is processed by RevenueCat Inc. in the United States. RevenueCat operates under GDPR-compliant data processing agreements.

4.4 Apple App Store and Google Play Store — Payment Infrastructure

Data relating to payment transactions carried out through the Apple App Store and Google Play Store is processed under the respective platforms’ own privacy policies. Your credit card or bank account information is never stored on Monogam servers.

We may share your personal data with the following third parties only to the extent necessary for the provision of the service:

AWS (Amazon Web Services) — server and storage infrastructure, SMS verification (SNS) and email verification (SES), Germany
Google Firebase — authentication (Authentication), analytics, and application performance
Apple App Store / Google Play Store — application distribution and payment infrastructure
RevenueCat — subscription management We do not sell, rent, or share your data with third parties for marketing purposes.

6. Data Security

Data is protected with SSL/TLS encryption during transmission
Sensitive data is stored encrypted on servers
Access controls and firewalls are applied No digital system is 100% secure. In the event of a security breach, we will notify the relevant users and competent authorities within the applicable legal time limits.

7. Your Rights

Under Law No. 6698 on the Protection of Personal Data (KVKK) and the GDPR, you have the following rights:

To learn whether your data is being processed
To request access to your processed data
To request correction of inaccurate or incomplete data
To request deletion of your data
To object to the processing of your data
To request portability of your data To exercise these rights, you may contact us via the Account > Privacy section within the application or through the contact address below.

8. Account Deletion

You may delete your account at any time from within the application. After your account deletion request is received, your personal data will be permanently deleted from our systems within 30 days. Where required by legal obligations, certain data (payment records, moderation records) may continue to be retained for the retention periods specified above.

9. Cookies and Tracking

The application collects usage statistics via Firebase Analytics. This data is not used to identify individual users. You may disable the collection of analytics data from the application settings. For detailed information about our tracking technologies, the device identifiers we use, and opt-out options, please see our Tracking & Analytics Policy.

10. Age Restriction

Monogam is intended solely for users aged 18 and over. If we become aware that a person under the age of 18 is using our application, we will immediately close the relevant account and delete the data.

11. Policy Updates

We may update this policy from time to time. In the event of material changes, we will notify you via in-app notification or email. The current policy will always be published on this page.

12. Contact

For questions about this policy or data requests:

Email: [email protected]

This policy entered into force on 10 August 2026.