Monogam
How it works Support
EN / TR

Privacy Notice Under the Law on the Protection of Personal Data

Monogam App | September 21, 2026

Pursuant to Article 10 of Law No. 6698 on the Protection of Personal Data (“KVKK”), we, Monotech Bilişim Teknoloji Anonim Şirketi, in our capacity as data controller, would like to inform you about the processing of your personal data as follows.

1. Identity of the Data Controller

  • Company name: Monotech Bilişim Teknoloji Anonim Şirketi
  • Tax No: 6211334496
  • MERSIS No: 0621133449600001
  • Email: [email protected]
  • Application channels: Email or in-app form (Profile > Support > Privacy Request)

2. Personal Data Processed, Purposes and Legal Bases

Your personal data is processed within the framework of the following categories, purposes and legal bases:

Data CategoryPurpose of ProcessingLegal Basis (KVKK Art. 5)
Identity: First name, last name, date of birth, gender, pronounsAccount creation, age verification, service provisionPerformance of a contract (Art. 5/2-c)
Contact: Email addressNotifications, password resetPerformance of a contract (Art. 5/2-c)
Contact: Phone numberIdentity verification via SMS OTP (NetGSM, AWS SNS and/or Firebase Authentication), single-account checkPerformance of a contract (Art. 5/2-c)
Profile photo (mandatory, at least 1)Profile creation and matching servicePerformance of a contract (Art. 5/2-c)
Gender preference (who the user wants to see)Matching algorithmExplicit consent (Art. 5/1) — within the scope of special category data
Optional profile information: Relationship preference, hometown, location, occupation, school, sports, music, alcohol/tobacco, height, zodiac signProfile enrichment, improving match qualityExplicit consent (Art. 5/1)
Special category data: Religious belief, political views, sexual orientation, health habitsProfile enrichment (only if the user chooses to share)Explicit consent (Art. 5/1) — KVKK Art. 6
Profile prompt answers: Favorite film, date preference, favorite food, etc.Profile personalization and matchingExplicit consent (Art. 5/1)
Chat question answers: Optional answers to questions on lifestyle, personal and dating topics opened via the “Get a Question” featureEnriching communication between matches; shared only with the relevant matchExplicit consent (Art. 5/1)
Location data (approximate)Matching with nearby usersExplicit consent (Art. 5/1)
All in-app activity, log records, interactions and private chat (messaging) contentEnsuring in-platform safety, content moderation, review of reports, protection of company rights and detection of necessary situationsPerformance of a contract (Art. 5/2-c), Legitimate interest (Art. 5/2-f) and Establishment, exercise or protection of a right (Art. 5/2-e)
Payment transaction recordsSubscription management, tax and accounting obligationsLegal obligation (Art. 5/2-ç)
Technical data: IP, device, logsSecurity, error tracking, performanceLegitimate interest (Art. 5/2-f)
Marketing preferencesDelivery of campaigns via email and push notificationExplicit consent (Art. 5/1)

Note: Special category personal data (religious belief, political views, sexual orientation, health habits) is processed only if the user optionally chooses to share it and their explicit consent is obtained. This data can never be made mandatory.

3. Methods of Collecting Personal Data

Your personal data is collected through the following methods:

  • During registration, via phone number SMS OTP verification (through NetGSM, AWS SNS and/or Firebase Authentication)
  • Through in-app forms during profile creation and updates
  • Optionally, through the “Get a Question” feature on the match screen
  • Through purchases made via the Apple App Store or Google Play Store
  • Technical data collected automatically via Firebase Analytics
  • Interaction and communication data generated while using the app

4. Parties to Whom Personal Data Is Transferred and Purposes of Transfer

Your personal data may be transferred to the following categories of recipients in Türkiye and abroad:

RecipientData TransferredPurpose and Location
AWS (Amazon Web Services)All application data; technical logs for SMS verification (SNS)Server infrastructure, SMS verification — Germany (Frankfurt)
NetGSM (Genel Mobil Telekomünikasyon Hizmetleri A.Ş.)Phone number and SMS verification codeSMS OTP verification — Türkiye
Google FirebaseTechnical and analytics data; phone number for identity verificationApp performance and identity verification (Authentication) — USA
RevenueCat Inc.Subscription and purchase dataSubscription management — USA
Apple App StorePayment and app distribution dataApp distribution and payment — Apple infrastructure
Google Play StorePayment and app distribution dataApp distribution and payment — Google infrastructure
Competent public authoritiesRelevant data requestedLegal obligation — only upon a court order or official request

Transfers of data abroad are carried out with appropriate safeguard mechanisms and within the scope of the Explicit Consent you have given pursuant to Article 9 of the KVKK. As NetGSM is based in Türkiye, it does not fall within the scope of transfers abroad. Apart from these transfers, your personal data is not shared with any third party — in particular, advertising platforms.

5. Retention Periods of Personal Data

Data CategoryRetention PeriodBasis
Identity and contact informationWhile the account is active + 30 days after deletionPerformance of a contract
SMS verification logs30 days after verification is completedPerformance of a contract
Profile information (mandatory and optional)While the account is active + 30 days after deletionPerformance of a contract / explicit consent
Profile prompt and chat question answersWhile the account is active + 30 days after deletionExplicit consent
Location dataWhile the account is active + 30 days after deletionExplicit consent
Messages and interaction dataWhile the account is active + 30 days after deletionLegitimate interest
Moderation and report records1 year after the investigation is closed; for serious violations referred to judicial authorities, for the statutory limitation periodEstablishment, exercise or protection of a right (Art. 5/2-e)
Payment records10 years (as required by tax legislation)Establishment, exercise or protection of a right (Art. 5/2-e)
Technical logs and analytics12 monthsLegitimate interest
Marketing preferencesUntil consent is withdrawnExplicit consent

6. Your Rights Under Article 11 of the KVKK

Pursuant to Article 11 of the KVKK, you have the following rights:

  • To learn whether your personal data is being processed
  • If it has been processed, to request information about it
  • To learn the purpose of processing and whether the data is used in accordance with that purpose
  • To know the third parties to whom it is transferred in Türkiye or abroad
  • To request correction if it has been processed incompletely or inaccurately
  • To request its erasure or destruction under Article 7 of the KVKK
  • To request that correction and erasure requests be notified to third parties
  • To object to an outcome against you resulting from the analysis of processed data exclusively by automated systems
  • To claim compensation if you suffer damage due to unlawful processing

To exercise these rights:

  • Email: [email protected]

Pursuant to Article 13 of the KVKK, your applications will be concluded within 30 days at the latest, depending on the nature of the request. If your application is rejected, the response is found insufficient, or no response is given in time, you retain the right to file a complaint with the Personal Data Protection Board.

7. Withdrawal of Your Explicit Consent

You may withdraw your consent at any time for personal data processed on the basis of your explicit consent. Withdrawing your consent does not affect the legal validity of processing carried out before the withdrawal. You may submit consent withdrawal requests through the app’s contact channels.

8. Changes

This privacy notice may be updated in line with legislative changes or app updates. The current text will always be accessible within the app.

This notice entered into force on September 21, 2026.

Monogam

Connect with only one person.

Privacy Terms KVKK Explicit Consent Tracking Community Guidelines Distance Sales Child Safety Support Delete account

© 2026 Monotech Bilişim Teknoloji Anonim Şirketi · Mersis No: 0621133449600001
Cevizli Mah. Zuhal Cad. A Blok No:46 İç Kapı No: 50 Maltepe/İSTANBUL